10 ways to grow positive Google reviews
So, you know Google reviews are important, but you've struggled to get them so far…
You've tried everything…
Nothing has worked...
That's exactly why we're sharing this info with you! Below, you’ll find 10 easy ways to get more Google reviews. These are ideas and actions you can quickly implement in your own business...most of which are free!
1 Just Ask!
Easiest way to get a review is to just ask!
Having a good conversation with a customer in your business? Just finished a successful support call that left the customer very grateful?
While interacting with clients, there are many opportunities to ask for Google reviews.
2 Send a follow up!
After a customer experience, send a follow up asking for their feedback on their experience with your business.
Include the Google link in this follow up so they can post their feedback publicly in an easy way.
This can easily be sent through an email or text message, where the link is clickable to make their review request experience easier!
3 Send Reminders!
Follow up your review requests multiple times.
Send reminders can increase the amount of reviews you receive. This is because most people live busy lives and may forget to leave a review after the initial request.
Reminding customers is important when you seem to not be getting any feedback from the initial request.
It is also good to let some time pass before reminders and in between reminders. We recommend every 3-4 days in between so the customer does not get many requests at once.
4 Add a Review Link to your Website!
Adding a link to your website is an easy way for customers to find your Google business and leave a review!
You can add this in the footer of your website, at the top near your navigation bar, or make a whole page dedicated to your Google review link.
Along with a link on your website, you can also include video with instructions on how to leave a Google review for your business.
5 Install Review Generation tools!
Review generation tools make the review process much more streamlined.
These tools make it easy for the business to send review requests, monitor feedback, and personally respond to negative reviews.
For example, Get More Reviews is an internet marketing tool designed to help business owners to get more Google reviews, and there are many other platforms as well!
6 Respond to bad reviews!
Don’t deliver excuses, let them know you have received the feedback and that you will work to correct the problem.
This is a good way to lead an unsatisfied customer back to your business as they see you are working to improve the business.
When customers see that you monitor and respond to reviews—even bad ones—they’re more likely to see you as a stand-up company and choose your services.
7 Display your good reviews!
Creating a space to put good reviews on your website not only promotes your business to potential customers, but also gives inspiration for an existing customer to leave a review.
When you display your good reviews, those viewing can see the business you are representing from a point of view that is not your own. This is helpful when people do not know much about the business or type of service it provides.
8 Create “leave us a review” cards!
This is a great way to ask for reviews by simply having the customer grab a card on their way out, or you can leave one on your way out depending on your business.
The card can include something simple, for example:
Review Us on Google! Your Google review helps others who need our services to find our business. Please take a minute to rate and review us at *add the link to your review site*New Paragraph
9 Let your customers know how easy it is!
Customers may not know how easy it is to leave a google review or they may not be able to put into words how their experience was.
Let them know that they can leave a star rating without writing anything publicly or, if they do wish to write a review, it does not have to be long or very descriptive.
You can also do this by putting an instruction video on your website, as mentioned in tip 4.
10 Ask for Reviews on Social Media
Social media platforms are great for conversational marketing and transparency.
Many people who choose to look at a business’s social media are current customers looking to see what’s going on with a business.
By showing interest in your business, these people are typically satisfied customers looking for more.
Get More Reviews is a tool you can use to assist you in getting more google reviews! We
have many features that make it easy for business owners to generate reviews, manage
bad feedback, post to social media and many more that help you easily follow the tips above!