Consumers are looking at your online reputation, make sure it is a good one. 1) Consumers get alerted when you respond to their Google review Whether it is positive or negative, you should always respond to a review. This shows that you not only care but are grateful for a positive comment or solving negative feedback. 2) Online reviews are just as trust as trustworthy as word-of-mouth referrals In today’s digital age, customers have little to lose or gain by writing a review making their perspective just as credible as word-of-mouth referrals. Future clients are just as likely to trust […]

Because online reviews are imperative to your business, it is crucial to learn the tools for monitoring online reviews effectively. Online reviews have become increasingly prominent within the world of business. They dictate whether new customers will give you a try, if past customers are willing to stay with you and everything in between. 80% of consumers say they absolutely trust a businesses with a 4 star rating or higher and would give them their business. Reviews even account for 15% of why you rank the way you do within search results. Navigating through online reviews, platforms, and dashboards can […]