Month: March 2021

How to Respond to Google Negative Reviews

Google is the most widely used search engine worldwide. Because of this, many potential customers are using this platform to find businesses for their desired needs. When searching these businesses, business listings appear to potential customers along with the business’s recent customer reviews with starred ratings and comments. Because of this, it’s safe to say that your Google My Business listing can greatly impact on how potential customers choose your business. Responding to reviews is a great way to engage with your customers, as well as show potential customers you care about your customers experience with your business. Responding to […]