Turn Feedback Into 5-Star Reviews
Our AI-powered feedback manager captures customer sentiment before it becomes a public review. Route happy customers to Google, and unhappy ones to your inbox.
Capture Feedback Before Reviews
Ask customers how their experience was before sending them to Google. Happy customers get the review link. Unhappy ones get a private feedback form and your personal attention.
- Pre-review sentiment capture
- Happy customers → Google reviews
- Unhappy customers → Private feedback
- Reduce negative public reviews by 80%
Understand Every Piece of Feedback
Our AI analyzes feedback in real-time, categorizing sentiment, detecting topics, and identifying trends you'd miss manually.
- Real-time sentiment analysis
- Automatic topic categorization
- Trend detection across all feedback
- Weekly insight reports
Respond to Feedback Instantly
Our AI suggests personalized responses to every piece of feedback. Edit, approve, and send in seconds—or let AI respond automatically.
- AI-generated response suggestions
- One-click approval and sending
- Automatic response option
- Consistent tone across all responses
Feedback Manager Features
Everything you need to capture, analyze, and act on customer feedback.
AI Sentiment Analysis
Our AI understands the emotion behind every piece of feedback, categorizing it automatically by sentiment and topic.
Smart Routing
Positive feedback goes to review requests. Negative feedback routes to your support team before it becomes a bad review.
Trend Detection
Spot patterns in customer feedback. Know what's working and what needs improvement before issues escalate.
AI Response Suggestions
Get AI-generated response suggestions that sound human. Respond to feedback faster while maintaining quality.
Alert System
Instant notifications for negative feedback. Address issues before they become public negative reviews.
Review Conversion
Happy customers are automatically invited to leave a public review. Maximize your positive review count.
Start Capturing Better Feedback
See how the Feedback Manager can help you get more 5-star reviews while preventing negative ones.