When looking to gain more customers through an online presence one should focus on Google before other review sites. Google Reviews prove to be an important factor in the success of businesses globally, but not enough businesses are giving them the attention they deserve. With the crucial role they play in helping customers pick which business is best for them, businesses need to pay attention to reviews they receive and develop a system to encourage more customers to provide positive reviews. So why focus on getting specifically Google Reviews for your business before looking to other review sites? Everyone Searches […]

This tool allows a business owner to not only see the reviews for their business, but also quickly report those reviews for policy violations and check the status or reviews they already reported. As a business owner, one is also able to quickly submit an appeal if the review reported was not removed. Previously, there was no way to check the status of reviews you requested for removal in an organized display. With this new feature within Google My Business, local SEO professionals can see recent reviews on their listings in a single place and check the status of reviews […]

Like many running a small business you may be struggling to generate reviews and attract potential customers to your business.  Reviews, specifically on your Google my Business page, are incredibly important and can greatly influence customers’ decision making. Knowing how much value consumers place on customer reviews, Google has factored them into its local ranking algorithm—not just the quantity of reviews a business has, but the quality of those reviews. In short, Google reviews can have a considerable impact, and because of this, we have provided some tips on how to increase your reviews on Google! Provide great customer service […]

As more consumers look to reviews to when deciding a business or product, your business could be quickly pushed to the side if you have too many negative reviews or if you do not have enough reviews in general. To solve this issue, some business owners have resorted to hiring people to write fake reviews or offering rewards to their customers that write positive reviews, especially on top review platforms such as Google or Yelp. However, while it may be tempting to boost your online reputation by using unethical means, buying reviews can backfire in so many ways, and here’s […]

What is an SEO Ranking? SEO stands for search engine optimization. This is the process of improving your site to increase its visibility for relevant searches. When your site has better visibility in search results, you are more likely to generate attention and attract prospective and existing customers to your business. How Does Google Determine Local Ranking? Local results are based primarily on relevance, distance, and prominence. A combination of these factors helps Google find the best match for your search. Relevance Relevance refers to how well a local Business Profile matches what someone is searching for. Add complete and […]

Google is the most widely used search engine worldwide. Because of this, many potential customers are using this platform to find businesses for their desired needs. When searching these businesses, business listings appear to potential customers along with the business’s recent customer reviews with starred ratings and comments. Because of this, it’s safe to say that your Google My Business listing can greatly impact on how potential customers choose your business. Responding to reviews is a great way to engage with your customers, as well as show potential customers you care about your customers experience with your business. Responding to […]

Caleesi Designs Jewelers is owned by Steven Werbeck. His career in the jewelry industry began when he was in high school as he accepted an opportunity to work at his friend’s family’s jewelry store in Manhattan after they asked him if he wanted to help and learn the trade. He began with half the day in Manhattan and half the day training at the trade. There he worked with and learned from some of the most well known jewelry craftsmen in the city. His dream of opening his own jewelry store in Austin, Texas finally came true in 2016. The […]

What is review management software? Review management software is designed for businesses to manage their reviews in one area. This type of software typically includes a business to see all their incoming reviews in one area, as well as, provide a simpler way to send review requests to their customers. As Google, Yelp, and Facebook continue to grow in popularity, businesses have had to change the way they attract customers and make sales. Typically by the time someone enters your business there’s a good chance they have already formed an option based on online reviews. For this reason, having a […]

So, you know Google reviews are important, but you’ve struggled to get them so far… You’ve tried everything… Nothing has worked… That’s exactly why we’re sharing this info with you! Below, you’ll find 10 easy ways to get more Google reviews. These are ideas and actions you can quickly implement in your own business…most of which are free! 1  Just Ask! Easiest way to get a review is to just ask! Having a good conversation with a customer in your business? Just finished a successful support call that left the customer very grateful? While interacting with clients, there are many opportunities to […]

Modifying your reputation management strategy and other ways to ensure your business survives this challenging time The impact COVID-19 is having on local businesses globally With the outbreak of COVID-19 businesses everywhere were quickly faced with the challenges we’ve never seen before.  Slowly, businesses have been forced to close their doors, not know when they will open again.  With revenues down, and expenses still coming in, many business owners are being forced to make difficult decisions on a daily basis. Although it may feel like there is little you can do right now, there are still actionable ways you can […]